Privacy Policy
Last updated: February 7, 2026
1. Information We Collect
When you use Scaped.ai, we collect information you provide directly, including:
- Account information: name, email address, and password when you create an account.
- Payment information: billing details processed securely through our payment provider. We do not store credit card numbers.
- Campaign data: ZIP codes, property addresses, and campaign configurations you create.
- Usage data: how you interact with our platform, including pages visited and features used.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services.
- Process your campaigns and deliver postcards via USPS.
- Communicate with you about your account and campaigns.
- Analyze usage patterns to improve user experience.
- Comply with legal obligations.
3. Data We Access
To provide our service, we access publicly available data including residential addresses and Google Street View imagery. This data is publicly available and is used solely to generate AI visualizations for your direct mail campaigns.
4. Data Sharing
We do not sell your personal information. We share data only with:
- Mail providers: to print and deliver your postcards (addresses and postcard designs only).
- Payment processors: to handle billing securely.
- AI service providers: to generate property visualizations (images only, no personal data).
- Legal authorities: when required by law.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of electronic storage is 100% secure.
6. Data Retention
We retain your account data for as long as your account is active. Campaign data, including property images and AI-generated visualizations, is retained for 90 days after campaign completion unless you request earlier deletion.
7. Your Rights
You have the right to:
- Access and download your personal data.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Opt out of marketing communications.
8. Cookies
We use essential cookies to maintain your session and authentication. We do not use third-party tracking cookies or advertising cookies.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on our website.
10. Contact Us
If you have questions about this privacy policy, contact us at support@scaped.ai.